Not at all. The Quick Setup Wizard walks you through everything — provider selection, API key input, welcome message, widget position, and AI toggle. You can be live in under 10 minutes with zero code.
Yes, absolutely. The free version ships with everything you need to run a fully functional AI support desk — including the chat widget, inbox, ticket management, AI knowledge base, and automation. It's not a trial; it's free forever.
Flowzet supports all major AI providers: OpenAI (GPT-4o, GPT-4, GPT-3.5), Anthropic Claude (3.5 Sonnet, Haiku, Opus), Google Gemini (Flash, Pro, Ultra), xAI Grok, and DeepSeek. You bring your own API key — we never charge for AI token usage.
Yes! The free version includes WooCommerce support. The Pro plan unlocks advanced WooCommerce KB sync — automatically pulling your product catalog, descriptions, and inventory into the AI knowledge base so it can answer detailed product questions accurately.
Yes, seamless human handoff is a core feature. When the AI can't resolve a query (or when escalation rules are triggered), the conversation moves to your team's inbox where human agents can reply. Agents see the full conversation history and AI summary.
No — Flowzet is a 'bring your own key' plugin. You connect your own OpenAI, Anthropic, Google, or other API account. This means you're in full control of your AI costs, model choices, and data privacy. We don't charge a markup on AI usage.
Pro unlocks: Telegram integration, WhatsApp Business integration, custom widget branding (title, avatar, footer, CSS), advanced WooCommerce KB sync, and the cross-site embed helper. All core support features remain free.
The free plugin can be installed on any number of sites. Pro licenses are managed through Freemius — check the Pro pricing page for single-site and multi-site license options. The cross-site embed URL feature in Pro also lets you embed one Flowzet instance across multiple sites.
