Features

Every tool your support Team needs

From first chat to resolved ticket — Flowzet handles the full support journey, with AI doing the heavy lifting.

Live Chat & Inbox

Real-time support, in your WP dashboard

Manage every visitor conversation inside WordPress. No third-party dashboards, no context switching.

Frontend Chat Widget

A sleek, customizable chat button appears on your site. Visitors can start a conversation in seconds.

Agent Inbox

Dedicated wp-admin inbox where agents see, manage, and reply to all live conversations.

Canned Replies

Save your most-used responses. Agents type a shortcut and the full reply inserts automatically.

Conversation Management

Assign chats to agents, mark resolved, put on wait, or escalate — all with one click.

Full Chat History

Every conversation is saved. Access visitor chat logs, session details, and resolution history whenever you need context.

Ticket System

Turn chats into trackable tickets

When a conversation needs follow-up, convert it to a ticket. Track progress, assign owners, and close issues properly.

Seamless Escalation

One click turns any chat session into a support ticket — preserving the full conversation context.

Ticket Dashboard

A full ticket management view inside wp-admin. Filter by status, agent, or date — stay on top of every open issue.

AI & Knowledge Base

AI that actually knows your business

Your chatbot learns from your own WordPress content — policies, products, FAQs — and answers accurately from day one.

AI Chatbot (24/7)

Always-on AI that responds instantly to common questions, day or night, without agent involvement.

WordPress Content Ingestion

Import pages, posts, and custom content with one click. The AI ingests and learns from your existing content library.

Sitemap Ingestion

Point Flowzet at your sitemap URL and it crawls your entire site to build a comprehensive knowledge base automatically.

Flexible AI Model Support

Connect your own OpenAI key or supported AI model. You control the intelligence behind the chatbot.

Notifications

Stay informed, never miss a message

Email alerts keep agents and customers in the loop — even when they’re not actively watching the inbox.

Agent Alerts

Agents receive instant email notifications when a new chat or ticket arrives that needs attention.

Visitor Notifications

Customers get email updates when their ticket status changes or an agent responds — keeping them in the loop.

Pro Plan

Advanced features for growing teams

Unlock powerful integrations, WooCommerce AI, and white-label capabilities.

Get Free Plugin

WhatsApp & Telegram Bot

Deploy your AI support bot on WhatsApp and Telegram — meeting customers where they already are.

WooCommerce AI Integration

AI sees cart contents and browsing history. Suggests relevant products. Reduces abandoned carts.

Inbox AI Assist

Every agent gets an AI co-pilot drafting smart, context-aware replies directly in the inbox.

White-label & Branding Removal

Remove "Powered by Flowzet" and apply your own brand. Ideal for agencies and resellers.

Cross-Site Embed

Embed the Flowzet widget on any website — not just WordPress. A single support system, everywhere.

File Attachments

Let customers and agents share screenshots, documents, and files right in the chat window.

READY TO GET STARTED?

Everything in one plugin

Install, configure, and go live in under 5 minutes.